NSC Survey Services: Frequently Asked Questions

Feel free to send along any recurring questions you receive from survey leads to Courtney Davies.


How much does it cost?

How long does it take to get results?

I have multiple locations and/or workers in the field; can you accommodate this?

How many questions? How long does the survey take?

Can we add our own questions?

Do you offer paper and online surveying?

I want to survey by [specific date]; can you accommodate this time frame?

Are these offered in multiple languages?

Can I see what the surveys look like?

I need survey marketing materials to get the word out to our employees, something I can use in an email or to post on bulletin boards and Intranet site.

Is your survey appropriate for office employees?

What results do I get?

I want to action-plan or perform gap analysis; do you provide these services too?

We are interested in distributing an overall safety survey for employees from multiple types of departments; can you assist us?.

What organizations are we compared to?

Are templates included?


How much does it cost?
This varies based on the scope of your project and your company’s size, as well as the level of analysis you would like. However, you can get a general idea of our pricing structure from our infopacket. Contact [email protected] To get a ballpark number, there is a base cost for the number of reports you would like, plus a per-employee charge. Your survey team consultant will walk through all of this in detail to give you an accurate quote.

How long does it take to get results?
The length of a project can vary a lot. Much of the time frame depends on how quickly we finalize your survey form and how long you allow for the survey administration period. NSC can provide results within four to six weeks of receiving completed surveys.

I have multiple locations and/or workers in the field; can you accommodate this?
Yes, we work with a number of global organizations and can send surveys to multiple locations and provide additional language options. The survey can be administered by paper format, online or a combination of both paper and online to accommodate a variety of work environments.

How many questions? How long does the survey take?
The are several options, and while each is customizable, typically first-time clients use our standard 50-item survey. On average, about 10-15 minutes for employees to complete.

Can we add our own questions?
Yes, your survey team consultant will discuss specific items of interest, with the option to provide customized items if you have specific programming or safety elements you would like to get feedback on.

Do you offer paper and online surveying?
Yes, we offer both paper and online forms, as well as the option to use both formats, depending on your organization’s needs.

I want to survey by [specific date]; can you accommodate this time frame?
We work within our client’s time frame. Your survey team consultant will discuss your project to outline the survey process with target dates to meet your deadlines.

Are these offered in multiple languages?
Yes. We currently have more than 30 languages and the ability to provide translations for any language not currently offered.

I want to see the survey; can we see the questions?
Yes, contact [email protected] for a sample survey form – online or paper.

I need survey marketing materials to get the word out to our employees. For instance, something I can use in an email or to post on bulletin boards and Intranet site.
We have ready-made communication templates and sample materials that we provide to clients, along with a Communication Guideline to help you effectively roll out the survey and communicate with your employees.

Is your survey appropriate for office employees?
The survey is designed to be understandable to all employees and applicable across industries, however we can modify the wording on survey items to ensure they are comprehensible to all employees. The survey measures components central to any effective safety management system, regardless of work environment. Metrics are focused around six fundamental elements of a world-class safety management system including: management leadership and commitment, supervisory engagement, employee involvement, safety support activities, safety support climate and organizational climate.

What results do I get?
The survey team consultant can provide you with sample results report after meeting with you.

I’m looking to action-plan or perform gap analysis; do you provide these services too?
Yes, we offer optional results presentations, on-site action planning and resources that can help take your results and drive strategic planning forward. We are flexible, these can be coordinated around your needs and organizational structure.

We are interested in distributing an overall safety survey for employees from multiple types of departments, can you assist us?
We work with a number of organizations that have multiple locations and can accommodate a variety of work environments. The survey can be administered by paper format, online or a combination of both paper and online. We can send to multiple locations, and translate multiple language options as needed. Additionally, we can perform comparative analysis on whatever demographic items are critical to your strategic planning, with the ability to give you results by department, location, employment category, for example.

What organizations are we compared to?
Your organization is compared to more than 1,160 organizations and 2 million employees. Because the survey identifies key components of any good safety management system, we are able to benchmark you against the largest comparison group available, giving you a reliable, valid measure of the health and performance of your safety management system.

Are templates included?
Our survey services team supports you throughout the survey process, including providing you with comprehensive administration and communication guidelines, and communication templates to make sure facilitation is as easy and effective as possible.