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Data Collection and Analysis

Knowing how your organization is doing can help you build a safe, healthy, well workplace. Helpful information to collect should include the following categories: attendance and longevity, health and wellbeing, worker engagement and workplace practices. What we measure should relate to what we want to know and what we can do with what we learn. For example, if we want to know about worker job satisfaction, we need to engage workers and create a psychologically safe workplace where people feel comfortable telling how they truly feel without fear of negative repercussions. 

Ways to measure job satisfaction include surveys, focus groups and interviews. Information can be categorized by team, job category, shift or any other way to identify trends, differences, similarities, etc. The key to understanding our workplaces and the impact changes we make might have is to regularly collect and review the data to document changes over time.

Campbell Institute Reports: Leading Indicators

● Wellbeing
● Practical Guide
Implementation Guide

Learn What You Can Save by Addressing Substance Use and Mental Health

● NSC Substance Use Cost Calculator
NSC Mental Health Cost Calculator

Attendance and Longevity

Absences: You can calculate absenteeism a variety of ways — by position, time period, job, shift, etc. With a better understanding of your organization’s baseline, you can identify possible solutions for reducing absenteeism. It will also help you measure improvements and whether changes you are implementing are impacting absenteeism. A workplace with 2,000 employees and 300 absences for one month has a monthly absence incidence rate of 15%. 

Learn how to calculate employee turnover rate.

Health, Wellbeing and Engagement:

EAP Use
HealthCare Costs

Use these tools to assess worker wellbeing:

Get the Data Management Guide

● NIOSH Worker WellBQ: Provides an integrated assessment of worker wellbeing across multiple spheres, including quality of working life, circumstances outside of work, and physical and mental health status
● Recovery Capital Index®: Provides a comprehensive picture of a person’s wellbeing using an online, automated survey
● NSC Psychological Safety Survey: Evaluates how psychologically safe workers feel the workplace is
Thriving from Work: Rigorously validated questionnaires that provide a comprehensive measure of work-related wellbeing; produce reproducible results with respondents from a wide range of sectors, occupations, educational and economic backgrounds

Workplace Practices

Fillable PDF observation form

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