Pandemic Year in Review

NSC created the A Year in Review, and What’s Next: COVID-19 Employer Approaches and Worker Experiences report to review lessons learned as the pandemic unfolded in order to better address future safety challenges and continue to keep workers safe in a COVID-19 world.

NSC conducted three national surveys as well as interviews with employers to gain insights and perspectives on: 

  • Employer Pandemic Response
  • Worker Experiences and Perceptions
  • Vaccine Policies and Requirements
  • Vaccine Hesitancy
  • Health Care Access
  • Spread of COVID-19 Variants
  • Future World of Work


Employers requiring vaccinations had a 35% increase of vaccinations among their workforce, highlighting employer vaccine policies as a key driver of vaccine uptake. 

Companies are trending toward keeping remote work and virtual meetings in place, both as a time and cost-saving measure – many workers prefer flexible work arrangements. 

Office workers and those who worked from home had the highest satisfaction rates of their employer’s pandemic response, while those in public-facing roles and/or primarily working in vehicles had the lowest. The most commonly cited concern from frontline workers involved the public, customers or clients not following COVID-19 precautions. 

Upon sign-up, you will receive an email from [email protected] with a link to download the report. If you do not receive the email within a few minutes, first check your junk mail folder or email us at [email protected].

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