Communications Improvements Rolled Out by Uber and Lyft

Safety starts with getting in the right vehicle every time.

April 18, 2019

Itasca, IL - The National Safety Council applauds the communications improvements rolled out by both Uber and Lyft, because the information pushed through customers’ apps will help ensure a safer, more secure ride. Ride hailing options are becoming a roadway staple; they hold the potential to curb serious, persistent threats, such as impaired driving. But to have the greatest impact, customers must embrace them. That begins with trust. Transparent, frequent and open communication that enhances customers’ safety and security helps build that confidence.

During the ride, customers need drivers who buckle up, drive attentively and maintain safe vehicles. But safety doesn’t start during the ride – it starts with getting in the right vehicle, every time. The communications improvements announced over the last few days will help ensure that happens.

About the National Safety Council
The National Safety Council is a nonprofit organization whose mission is to eliminate preventable deaths at work, in homes and communities, and on the road through leadership, research, education and advocacy. Founded in 1913 and chartered by Congress, NSC advances this mission by partnering with businesses, government agencies, elected officials and the public in areas where we can make the most impact.

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With a century-long legacy, the National Safety Council is a global center for safety expertise. Let's work together to align resources. We look forward to learning about ways we can join efforts to expand safety everywhere!

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