Instructor Newsletter

Emerging Trends in Training

Twelve years ago, the iPhone started an information revolution. Smartphones, streaming services and social media changed how we access information, deliver training and conduct business. These current trends are shaping the future of the training industry.

Trend: Data Collection and Interpretation

Data helps us understand what training is actually necessary. Organizations are becoming more mindful of the time that training takes away from the job. They want training opportunities that go beyond “checking the box” and, instead, invest in lifelong learning processes that help them recruit, retrain and retain skilled workers.

Trend: Micro-learning

Micro-learning distills classroom-delivered modules into bite-sized pieces of information that can be accessed via mobile and tablet devices on the job. Micro-learning supports the knowledge and skills that were shared in classroom training, and provides important data about how individuals are applying what they learned.

Trend: Evolving Technologies

As workplaces begin implementing high-tech solutions, such as robotics, wearables, drones and autonomous machines, we will have an increased need to understand how companies are using these technologies and what training is needed to support these innovations. NSC also is exploring incorporation of virtual and augmented reality into our classrooms to make learning a more immersive experience, ultimately resulting in higher information retention.

How NSC is Innovating

We are launching our Innovation Process to test concepts via prototyping and piloting. Initial product ideas include first aid adaptive learning, safety leadership certificate program and ride-share driver safety.

NSC Safety Education & Training is committed to making training meaningful, immersive and impactful. And we are committed to supporting you, our instructors, in the delivery of that training. Whether it is driver safety, first aid or workplace training, we constantly look for new and effective ways to deliver training that meets the changing needs of our members and the industry.

Workplace News & Resources Data You Can Count On

Data gives us the historical timeline of preventable injuries and deaths, which in turn provides us with a snapshot of where we’re headed. This information is crucial to NSC instructors, course developers and other staff. It allows us to anticipate the issues, get ahead of them and address them in a timely manner.

Injury Facts® began in 1921 as a print publication, and in 2018 became a free online resource available to everyone at The website allows us to present the latest data to a wide audience and link NSC training, resources and initiatives directly to the data. This helps our audiences explore the facts and see how NSC is addressing safety issues through our work and training. is a go-to resource for all NSC instructors to access the most up-to-date data available:

  • First aid instructors: Use the All Injury section of Injury Facts to learn about the leading causes of death, odds of dying, and how injury trends impact different demographic groups
  • DDC instructors: Track historic crash trends and get the latest data on important safety topics like speeding, impaired driving, young drivers and occupant protection
  • Workplace instructors: Track injury and fatality trends, reference industry profiles, look up industry injury rates and check out top occupational safety topics
  • All instructors: Reference the State and International Injury sections to provide state-specific statistics and an international perspective

Each safety topic includes a Brief and a Data Details tab. If you only need a quick overview, go to the Brief tab to get the key statistics on a topic. If you want a deeper dive and the opportunity to explore the data using interactive charts, go to the Data Details tab.

Get started with the easy way. Watch this recorded webinar presented by Ken Kolosh, NSC Statistics Manager.

Workplace Instructor Resources

First Aid News & Resources

Five Ways to Provide the Best Training Possible and Avoid an Investigation

NSC rarely receives complaints or inquiries about instructors or the training we provide. However, when complaints are received, NSC does initiate an investigation. Here are some tips that can help ensure you’re providing the best training possible to avoid an investigation:

  • Be familiar with the NSC First Aid Instructor Guidelines, and your Instructor Agreement. Even if you’ve been teaching first aid and CPR for years, it’s important that you know how to properly teach the program. This is especially true for instructors crossing over from other programs. Do you know how to use the video, student manual and quick guide together? Is your course length consistent with the Council’s suggested course length? Moreover, NSC requires all instructors to provide training in compliance with federal, state or local laws and regulations. Are you familiar with them?
  • Keep required records. NSC requires that you keep course records for a minimum of three years. Some states require records to be kept longer.
  • Ensure enough equipment is available for class. Skills practice is the most important part of any first aid or CPR course, so it’s important to ensure there is an adequate amount of equipment. Consult your instructor manual for additional information on required supplies and equipment.
  • Ensure completion cards are printed correctly. NSC is receiving an increasing number of inquiries from regulatory agencies looking to verify completion cards. Cards must be filled out properly and include the correct terminology. Slight variations can cause cards to be questioned. Also remember, card information must be printed and cannot be hand-written.
  • Stay in the know. Check the Instructor Resource Center often for updates. Pay attention to Technical Bulletins and other correspondence sent by NSC. Reading these will help you keep up with the latest information.

First Aid Instructor Resources

Defensive Driving News & Resources

Benefits of Your DDC Information Highway

All active Defensive Driving instructors can access our DDC Information Highway, a 24/7 online portal. Your NSC Driver Safety team continually updates the Information Highway to ensure you have access to the most relevant information available:

  • Product updates: Courses, statistics and more to keep you informed
  • E-newsletters: Current editions and archives available at your fingertips
  • Videos, webinars and other training material
  • State program information: Updates on state-specific programs, rules and regulations
  • Marketing materials
  • Current DDC catalog
  • Upcoming events: See where NSC is going
  • Frequently Asked Questions (FAQs): answer to the most-asked questions
  • Other administrative resources

To access the DDC Information Highway visit New users will need an Instructor ID number to create a user account. Returning users will need their login and password. A password reset is available.

We highly encourage your suggestions or questions about the DDC Information Highway. Simply email us at [email protected].

Welcome Ryan Pietsch, our new DDC Subject Matter Expert

Ryan has a unique background as a safety professional, earning his master of science in safety, security and emergency management from Eastern Kentucky University. Ryan advanced through the fire service ranks to career fire lieutenant in West Des Moines, Iowa. He then relocated to Pennsylvania where he developed and managed the delivery of emergency services risk management education and training with a large insurance carrier. Ryan created and updated nearly 30 programs and managed the transition from classroom delivery to blended and online training, advancing a legacy risk-management organization into the modern classroom.

Ryan resides in Mechanicsburg, PA, with his wife and daughter. He is an active member of the Silver Spring Community Fire Company, enjoys golf and supports his daughter’s school and recreational activities.

Ryan is filling big shoes at the Council. After 35 years, James Solomon officially retired at the end of June.

Defensive Driving Instructor Resources

NSC News & Resources

  • OSHA Safe + Sound Week: Aug. 12-18
    Celebrate the successes of your safety and health programs in the workplace.

  • NSC Congress & Expo: Sept. 6-12
    Join 15,000 safety, health and environmental professionals in San Diego for this premier safety conference.