IL Probationary License Program FAQ

Illinois Probationary License Program

Frequently Asked Questions


Is this program mandatory?

How do I know if I am eligible for this program?

Can I complete the Probationary License Program after my suspension has started?

What are the requirements of the Illinois Probationary License Program?

When should I surrender my driver's license to the National Safety Council?

When and where can I attend a virtual training class?

What kind of device do I need to attend a virtual training class?

What is the cost of the course?

How can I enroll in a virtual training class?

Why do I need to provide an email address to register for the virtual training class?

How will I receive my course materials?

What if I need my course materials sent to a temporary address?

How do I access my virtual training class and what do I have to bring?

What happens if I log into my virtual training class late?

What happens if I lose connection during my virtual training class?

How long is the class and what should I expect?

Is there a test at the end of the course?

How will the Secretary of State know that I have completed the Probationary License Program?

What is the refund/cancellation policy?

What if English is not my first language?

I no longer live in Illinois; can I complete the class in a different state?

Can my probationary license be used to drive in other states?

Can I use my probationary license to rent a car or fly?

I have a CDL, will I be able to obtain a probationary license?

When will I get my Illinois driver's license back?

Where can I direct my questions regarding my driving record?

What is the National Safety Council Code of Conduct?

What is the National Safety Council?

Contact Us

Is this program mandatory?

No. However, if you do not complete the program, it will be illegal for you to drive during your suspension period. This program is open to drivers ages 21 and older who have had their license suspended for three months or less for being convicted of three moving violations in 12 months. Upon successfully completing the program requirements, drivers will receive a probationary license from the Secretary of State for use during the suspension period.

How do I know if I am eligible for this program?

If you are eligible for the Probationary License Program, the Illinois Secretary of State will mail you a notification letter.

Can I complete the Probationary License Program after my suspension has started?

Yes. Once your suspension period starts, you cannot drive until you receive your physical probationary driver’s license from the Secretary of State. You will have a lapse in driving privileges once your suspension begins until you receive your physical probationary license.

What are the requirements of the Illinois Probationary License Program?

There are TWO requirements for the Probationary License Program:

When should I surrender my driver's license to the National Safety Council?

To receive your Illinois probationary driver’s license from the Secretary of State, you must mail your VALID (not expired) Illinois driver’s license to National Safety Council, using a trackable service, as soon as possible; at least two weeks prior to your suspension date. For details regarding the license surrender process, or if you are not in possession of your Illinois driver’s license, click here.

When and where can I attend a virtual training class?

For a limited time only, the Illinois Secretary of State has temporarily approved our Virtual Instructor-led Training as an alternative way to fulfill your Graduate to Safety Driver Remedial Education in-person classroom requirement. You can easily participate in a virtual training class from anywhere, using just about any device with video chat capabilities and internet connection. Classes fill quickly; reserve your seat today! Instantly view our class schedule and up-to-the-minute seat availability.
Click HERE

What kind of device do I need to attend a virtual training class?

You can easily participate in a Virtual Training class using just about any device with video chat capabilities and internet connection.

Your device must have:

  • Camera - You will be required to be visible on camera for the entire class.
  • Microphone (headset with microphone is recommended, to reduce background noise). You will be required to participate in class throughout the day by responding to questions, adding to group discussions and completing activities.
  • Internet Connection - A hard-wired connection is preferred, but a Wi-Fi connection is also acceptable.

If you are attending your Virtual Training class using your cell phone or other wireless device:

  • Download the WebEx app BEFORE the day of class.
  • Have your charger handy, your device will need to stay powered on for the entire class.
  • Connect using Wi-Fi instead of cellular data when available for better stability.

If you are attending your virtual training class using your PC or laptop:

  • You will be prompted to choose to install the application or join from your browser. Either option will work.

What is the cost of the course?

The cost of the Illinois Probationary License Program course is just $125 and includes electronic communication of your program completion to the Secretary of State.

How can I enroll in a virtual training class?

Enroll instantly online. Our secure website provides 24x7 up-to-the-minute seat availability.

Why do I need to provide an email address to register for the Virtual Training class?

You must provide an email address to receive your virtual training class confirmation that includes a link to your virtual training classroom.

How will I receive my course materials?

Your course guide and self-assessment profile will arrive to the mailing address you verified during registration a day or two before your scheduled class date. You must show that you have your course materials available on the day of class to be admitted to your virtual training classroom. If you have not received your course materials by the afternoon the day before your class, please visit www.ddcnsc.org/IL to reschedule prior to the class at no fee. When rescheduling, verify/update the mailing address on your account to ensure that you will receive your course guide.

What if I need my course materials sent to a temporary address?

If you have a new permanent mailing address, make sure you update that information when registering for class. You can complete this on our secure registration website; click HERE. If you need your course materials sent to a temporary address, call (800) 822-7009 and one of our team members will be happy to assist you. Please note: You must call at least two weeks prior to your scheduled class date to change the mailing address for your course materials.

How do I access my virtual training class and what do I have to bring?

You must attend class in a distraction-free environment and must stay in a single location throughout the duration of class.

AT LEAST 30 MINUTES BEFORE the scheduled start time of your class, click on the "Virtual Training Classroom" link in your confirmation email.

For your privacy, class check-in is completed on an individual basis. Please enter your first name and the first initial of your last name (as shown in your confirmation email) and your email address when prompted. Then, click “Join Meeting.” You will wait in the "lobby" of your virtual training classroom until it is your turn to be admitted and checked in by the moderator. You may be waiting for 30 minutes or more. Please be patient. If you get logged off, simply click on the link in your confirmation email again and go back to the Virtual Training Classroom.

During check-in, be prepared to show:

  • Your Attitudinal Dynamics of Driving course guide and self-assessment profile
  • A form of identification. It does not have to be a photo ID. Examples of acceptable identification include driver’s license, non-driver photo identification, SOS Notice of Suspension, school or college ID, work ID, birth certificate, social security card, etc.

If you do not have your course guide and self-assessment profile, or if you are unable to provide identification, you will not be admitted to your virtual training class and will need to reschedule.

After you are checked in, you will be placed back into the "lobby" of your virtual training classroom while the check-in process is completed for all students. Once everyone is checked-in, all students will be brought back into the virtual training classroom from the "lobby" and class will begin.

What happens if I log into my virtual training class late?

You are required to begin the check-in process at least 30 minutes prior to the scheduled class start time to provide identification and show that you are prepared with the required course materials. If you attempt to check in after class has begun, you will not be admitted to the virtual training classroom and will need to visit www.ddcnsc.org/IL to reschedule. A mandatory $125 rescheduling fee will apply.

What happens if I lose connection during my virtual training class?

If you are disconnected at any time during your virtual training class, immediately click on the "Virtual Training Classroom" link in your confirmation email to re-enter the class. You must attend the entire virtual training class to receive credit. If you are disconnected and do not return to class, or miss an excessive amount of class time due to technical difficulties or other reasons, you will need to reschedule your class. A mandatory rescheduling fee of $125 will apply. All course fees are non-refundable. Refunds will not be granted for failure to attend or complete your virtual training class due to technical issues.

How long is the class and what should I expect?

The class is 8 hours in length with two 15-minute breaks and a 30-minute lunch. Through this course, drivers learn why they continue to have driving related problems, how they can take responsibility for their actions and, ultimately, change their behavior behind the wheel.

Is there a test at the end of the course?

Yes, the course includes a 10-question test. Drivers must score 70% or above to successfully complete the course. You will have two attempts to pass the test.

How will the Secretary of State know that I have completed the Probationary License Program?

After you successfully complete the course and surrender your driver's license, National Safety Council electronically transmits your program completion information to the Illinois Secretary of State the following business day.

What is the refund/cancellation policy?

  • Once registered all fees are non-refundable. There will be no refunds due to technical issues. Students are responsible to ensure they have access to a device that meets the technical requirements to participate in Virtual Training prior to the class.
  • You can reschedule to a different date without a fee up to the day prior to your chosen class date. To reschedule, visit us online.
  • Rescheduling on or after the start date of your class will require a mandatory, non-refundable $125 rescheduling fee. Reasons may include, but are not limited to:
    • Driver does not arrive to class
    • Driver is unprepared with course materials and/or identification
    • Driver arrives late to class
    • Driver is late returning from breaks or lunch
    • Driver is disconnected from the virtual training class and does not return
    • Driver misses an excessive amount of class time due to technical or other issues

What if English is not my first language?

All of our classes are in English unless otherwise noted. If you need assistance with translation, you are welcome to have someone with you to provide support during the class. They must be over the age of 18 and provide proper identification.

I no longer live in Illinois; can I complete the class in a different state?

Yes. If you no longer live in Illinois and you need to complete the state-ordered Graduate to Safety Driver Remedial Education course, you can attend a virtual training class.

Can my probationary license be used to drive in other states?

Your Illinois probationary driver’s license can be used in some, but not all, states. Check with the state motor vehicle department where you are traveling and ask if your Illinois probationary license is an approved form of license for that specific state.

Can I use my probationary license to rent a car or fly?

Yes, but you will be required to show a photo ID along with it. Acceptable forms of photo ID include passport, state ID, etc. Please be sure to check with the airline/rental car company to see what form(s) of ID they accept.

I have a CDL, will I be able to obtain a probationary license?

A CDL driver can complete the Probationary License Program but will ONLY be able to use the probationary license for their personal vehicle and are not allowed to drive commercial vehicles for ANY purpose while using a probationary/temporary license.

When will I get my Illinois driver’s license back?

The Secretary of State will contact you regarding reinstatement of your license at the end of your suspension period. To pay your reinstatement fee to the Secretary of State, visit https://www.ilsos.gov/reinstatementfees

Where can I direct my questions regarding my driving record?

Questions regarding violations and driver records must be addressed directly with the Illinois Secretary of State. Please visit cyberdriveillinois.com for more information.

What is the National Safety Council Code of Conduct?

National Safety Council is committed to providing a positive and respectful learning environment. Our Virtual Training Council Code of Conduct outlines expectations of behavior during our classes. Please review prior to class.

What is the National Safety Council?

National Safety Council is America’s leading nonprofit safety advocate – and has been for over 100 years. As a mission-based organization, we focus on eliminating the leading causes of preventable death so people can live their fullest lives. We focus our efforts where we can make the greatest impact: workplace, roadway and impairment.

Contact Us

Email: [email protected]
Phone: (800) 822-7009

Address:
National Safety Council
Attn: Illinois Remedial Program
200 Salina Meadows Pkwy, Suite 200
Syracuse, NY 13212

Hours of Operation:
Monday through Friday: 7 a.m. to 4:45 p.m.